The fast pace of change in financial services can whipsaw frontline employees. One bank has responded with a new approach that makes change easier and faster for people to absorb.
http://www.mckinsey.com/business-functions/operations/our-insights/a-package-full-of-change-an-interview-with-ian-andrews-of-commonwealth-bank-of-australia?cid=other-eml-alt-mip-mck-oth-1607
I-BRIDGE's blog (Link Campus University's Research Centre on Global Affairs) - editor, Marco Emanuele - Critical thinking, complexity, international relations (Twitter, @Glob_Eye - Facebook, https://www.facebook.com/marco.emanuele.50)
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