Many think the Internet guarantees networked government, as if information systems endowed agencies with a strong capacity to collaborate on important challenges. Many still think that computing reduces layers and blurs boundaries within and across organizations. It is true that some roles, tasks, and entire swathes of organizations have been automated (file handling, information sharing, printing) or externalized (email, social media, cloud services). However, computing is merely an enabler for networked organizations.
http://www.brookings.edu/blogs/techtank/posts/2016/04/15-technology-government-collaboration-fountain
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